Terms and Conditions & PRIVACY POLICY

Important Points

1. General

In terms of Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of mplan. The domain name www.mplan.in (hereinafter referred to as "Website") mgroup (Hereinafter referred to as Company/mplan, having its registered office at: 3/14 at supasi ta veraval dist gir somnath 362265 . The use of this Website and App, and any other mode used by you to access our services are governed by this policy and any policy so mentioned by terms of reference. Moving past home page, downloading our App or using any of the services shall be taken to mean that You have read and agreed to all of the policies so binding on You and that You are contracting with the Company and have undertaken binding obligations with the Company For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person utilizing any service made available through the Website and apps delivered on all mobile devices. The term "We", "Us", "Our" shall mean mplan. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this Website & app, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We hold the sole right to modify the Terms of Service without prior permission from You or informing You. The relationship creates on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the Website or apps on all mobile devices, following such a change, this is deemed as consent by You to the so amended policies. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website or App and the services offered therein. By impliedly or expressly accepting these Terms of Service, You also accept and agree to be bound by other Company Policies, inter alia Privacy Policy, which would be amended from time to time. About mplan: mplan provides prepaid mobile recharge plans and tariff information to its end users via our Website, mobile Apps, social media and SMS. We also facilitate prepaid mobile recharges and other value added features to our users.

2. Membership

The membership of this Website and App is available only to those who are not covered under ‘Incompetent to Contract’ under the Indian Contract, 1872, which inter alia include insolvents. If you are a minor, you may use the services through your legal guardian and we reserve all rights to terminate your membership / account on knowledge of you being a minor. If any of the Services requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by us or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

3. Communications

BY using this Website or Apps, it is deemed that you have consented to receive calls, messages and emails through provided contact information at any time in future. You may also be contacted by Service Providers with whom we have entered into a contract in furtherance of our rights, duties and obligations under this document and all other policies followed by Us. The sharing of the information provided by you will be governed by the Privacy Policy and We will not give out such contact information of yours to third parties not connected with the Website or App.

4. Charges

The membership of this Website and App is free of cost and this includes the browsing of the site, using App and the use of certain services. We reserve the right to amend this no-fee policy and charge for the services rendered. Upon the happening of such an event, Users will be intimated of the same, and it will be up to you to decide whether or not you will continue with services offered by us. Such changes are effective as soon as they are posted on the Site or App.

5. Website, APP as an Intermediary Platform

The Website and App is a platform that Users utilize to obtain prepaid mobile tariff information for all circles and operators in India. We may help you carry out recharges on such prepaid numbers by sending your request to third party recharge providers of your choice. We are merely facilitating the transfer of recharge details to the third party providers, and we are not a party to such interaction and take no liability that arises from any such transaction.

6. Third Party Information

The prepaid mobile recharge plans and tariffs data included in the information services are the Intellectual Properties of the respective Telecom Operator and Service Provider and mplan does not own any such Intellectual Property Rights over the same. The information services, layout and interface design of the site/app, any visuals on the website/app, presentation and structuring of data on the site/app, is solely owned by mplan and is protected by local copyright law and international treaty provisions. Nothing in this Agreement shall be deemed to be a transfer of intellectual property rights. It is hereby specifically disclaimed that we shall under no circumstance be liable for any failure to recharge or any other complication arising from a recharge information provided on our Website or App & transaction we facilitate through multiple third parties. The user hereby directed to communicate with such third parties directly for any transactional issues.

7. User Obligations

You are a restricted user of this Website and App on all devices.

7.1

You are bound not to modify, recreate, reverse engineer, publish or create derivative works from, transfer, or sell any software obtained from the Website and app. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website and App is not permitted.

7.2

You agree not to access (or attempt to access) the Website and App and/or the materials or Services by any means other than through the interface that is provided by the Website and app. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website and App is specifically prohibited.

7. 3

In places where this Website and App allows you to post or upload data/information, You undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of other users; Engage in any activity that interferes with or disrupts access to the Website or App or the Services (or the servers and networks which are connected to the Website and App); Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; Probe, scan or test the vulnerability of the Website or any network connected to the Website, or breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor to, the Website and App, or any other customer of the Website, including any website Account not owned by You, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Website; Disrupt or interfere with the security of, or otherwise cause harm to, the Website, systems resources, accounts, passwords, servers or networks connected to or accessible through the websites or any affiliated or linked sites; Use the Website, App or any material or Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this Website, App or other third parties; Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; Violate any applicable laws or regulations for the time being in force within or outside India; Violate the Terms of Use including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere; Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. Create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs"), Telecom Company Partners or any other users / third parties; We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website and App) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. We have no obligation, to monitor the materials posted on the Website and App. We shall have the right to remove or edit any content that in our sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use.

8. Disclaimer of Warranties and Liabilities

YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: THE WEBSITE, APP, SERVICES AND ALL TARIFF PLANS AND RECHARGE PLANS ARE PROVIDED BY THIS WEBSITE AND APP IS ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (I) YOUR REQUIREMENTS WILL BE MET OR THAT SERVICES PROVIDED WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (II) THE RECHARGE CARRIED OUT WILL BE EFFECTIVE; (III) ANY ERRORS OR DEFECTS IN THE WEBSITE, APP SERVICES OR OTHER MATERIALS INCLUDING TARIFF PLANS AND RECHARGE PLANS WILL BE CORRECTED. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR INFORMATION OBTAINED THROUGH THE WEBSITE AND APP IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY FOR THE SAME. WE ARE NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS WHOLE DISPLAYING THE INFORMATION PROVIDED TO US THROUGH TELECOM COMPANIES OR THEIR API’S. WE ACCEPT NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO YOU WHETHER ON BEHALF OF ITSELF OR THIRD PARTIES. WE SHALL NOT BE LIABLE FOR ANY THIRD PARTY PRODUCT OR SERVICES. ANY ADVERTISEMENT AVAILABLE ON E-MAIL OR WEBSITE OR APP OR SMS WITH RESPECT TO THE THIRD PARTY WEBSITE OR THE PRODUCTS AND SERVICES ARE FOR INFORMATION PURPOSE ONLY AND WE HOLD NO LIABILITY FOR SUCH INFORMATION OR YOUR ACTIONS UPON BECOMING AWARE OF SUCH INFORMATION.

9. Indemnification and Limitation of Liability

YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THIS WEBSITE AND APP INCLUDING BUT NOT LIMITED TO ITS AFFILIATE VENDORS, AGENTS AND EMPLOYEES FROM AND AGAINST ANY AND ALL LOSSES, LIABILITIES, CLAIMS, DAMAGES, DEMANDS, COSTS AND EXPENSES (INCLUDING LEGAL FEES AND DISBURSEMENTS IN CONNECTION THEREWITH AND INTEREST CHARGEABLE THEREON) ASSERTED AGAINST OR INCURRED BY US THAT ARISE OUT OF, RESULT FROM, OR MAY BE PAYABLE BY VIRTUE OF, ANY BREACH OR NON-PERFORMANCE OF ANY REPRESENTATION, WARRANTY, COVENANT OR AGREEMENT MADE OR OBLIGATION TO BE PERFORMED BY YOU PURSUANT TO THESE TERMS OF USE OR YOUR USE OF OUR SERVICES. IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS OR SUPPLIERS BE LIABLE TO YOU, THE TELECOM COMPANIES OR ANY THIRD PARTY FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, WHETHER OR NOT FORESEEABLE OR WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO THE WEBSITE, APP, SERVICES OR CONTENT. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW

10. Disputes and Jurisdiction

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a sole Arbitrator appointed by Us. The award as the outcome of the arbitration is final and binding on all the parties. The arbitration proceedings will take place in the English Language and will take place at gujarat,gir somnath. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in gujarat,gir somnath

11. Refund Policy

We are not refunding any kind of returns Or Payment (we gives test plan on lower rates)

If we Found any type of fraud, then we block your account and we are not given refund

If You want to uadate plan simple to roffer you have to pay again old amount not Refundeble

If You want to change any plan you have to pay again old amount not Refundeble

Purchased Plans Not convert to other plans you have to pay again old amount not Refundeble

PRIVACY POLICY

Mplan is committed to your privacy vis-à-vis the protection of your information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

OVERVIEW

We commit to respecting your online data privacy. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address or other contact information.

In order to use this website or App, you may be required to register yourself by providing the following information which includes, but is not limited to:

(1) Name;

(2) User name;

(3) Password;

(4) Mobile number;

(5) Web Address;

(6) Email;

(7) Your website IP;

(8) web Address; etc.

Kindly note that the list above is merely illustrative only and that you may be required to provide other information during registration.

NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY

We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site or App will signify your acceptance of any amendment to these terms.

You are therefore advised to re-read the Terms of Service and Privacy Policy on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website and app on mobile devices immediately.

INFORMATION WE COLLECT

Our site's or App’s online registration form requires users to give us contact information (like your name, address, telephone number and email address), and demographic information (like your zip code/pin code). As a ember you are required to provide a valid email address at registration and choose a username or alias that represents your identity on our website and app on mobile devices.

COOKIES

We use data collection devices such as "cookies" (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) on certain pages of our websites and in App, for providing customized services. We also offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information, which is targeted to your interests.Cookies may be used whether you register with us or not.

EXTERNAL LINKS ON WEBSITE

The Website and App may include hyperlinks to other web sites or references to other apps or other content or resources. We have no control over any websites, apps or resources, which are provided by companies or persons other than Us.

You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products or other materials on or available from such websites or resources.

You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources.These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a Third-Party Site, you review the Third Party Site’s privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Website and app on mobile devices.

Our website and app will have social media widgets, share links and small programs, which are hosted by third party or us. These features may collect your IP address and track your usage and set some cookies to function properly. Your interactions with these social media features are governed by the privacy policy of those companies providing it.

OUR USE OF YOUR INFORMATION

Your contact information is used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We may use your IP address to help protect our partners and ourselves from fraud.

We may release your personal information to a third-party in order comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. We may disclose certain information about you, your recharge information and data analytics to our business partners.

By way of example (without limiting and foregoing), third parties may sometimes unlawfully intercept or access transmissions, or other parties may abuse or misuse your information that they collect from our Websites. Therefore, we do not promise, and you should not expect, that any information that we collect about you or private communications would always remain private.

The Website and App may show ads from Facebook. For more details on Facebook ads please see https://m.facebook.com/ads/ad_choices

The website also has enabled the Google Analytics Advertising and User ID Feature, which allows Google to collect data about users on our website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on https://tools.google.com/dlpage/gaoptout/. However, we will not share or upload any of your personally identifiable information on these tools.

From time to time, we may run promotional reward programs using third party tools. We may share your personal information with these partners for the purpose of communicating reward status back to you, and also for routine fraud detection.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

Following registration, you can review and change the information you submitted except your display name, during registration. If you change any information we may keep track of your old information. You can change your registration information such as: name, address, city, state, zip code, country, phone number, and profile.

To remove your profile so that others cannot view it, contact our customer support team at info@Mplan.in.

We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or App or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.

If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at info@Mplan.in